Shipping Policy

At Shop Silently, we strive to provide you with a seamless shopping experience, including fast and reliable shipping. Please read our shipping policy carefully to understand our shipping processes, costs, and estimated delivery times.

1. Shipping Locations

We currently ship to all major cities and regions within Pakistan If you are unsure whether we ship to your location, please contact our support team before placing an order.

2. Processing Time

• All orders are processed within [3-5] business days (excluding weekends and public holidays).
• Once your order is processed, you will receive a confirmation email with tracking details.
• In case of delays due to unforeseen circumstances, we will notify you promptly.

3. Estimated Delivery Time

Delivery times may vary depending on your location, courier service availability, and weather conditions.

4. Shipping Charges

• Standard Shipping: 199/-PKR
• Shipping charges (if any) will be calculated at checkout.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS. You can track your order using the provided link or by visiting our website’s Order Tracking page.

6. Cash on Delivery (COD) Policy

• COD is available for select locations.
• Additional charges may apply for COD orders (if applicable).

7. International Shipping

Currently, we do not offer international shipping. However, we are working to expand our reach soon! Stay connected for updates.

8. Undelivered or Lost Packages

If your package is marked as "delivered" but you haven't received it, please:

1. Check with neighbors or your local delivery office.
2. Contact our support team at shopsilently55@gmail.com  within [4] days of the expected delivery date.

We are not responsible for lost packages due to incorrect shipping addresses provided at checkout.

9. Contact Us

For any shipping-related questions, feel free to reach out to our customer support team at:
📧 Email: shopsilently55@gmail.com
📞 Phone: 03107811871