Returns & Refunds
Returns & Refunds Policy
At Shop Silently, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free 7-day return and refund policy to ensure a smooth shopping experience.
Return & Refund Eligibility
✔️ Items must be returned within 7 days of delivery.
✔️ The product should be unused, undamaged, and in its original packaging.
✔️ Items must include all original tags and receipts as proof of purchase.
✔️ We do not accept returns for items that are damaged due to misuse.
How to Request a Return?
1️⃣ Contact Us – Reach out to our customer support at 0310-7811871 or email us at [Shopsilently55@gmail.com] within 7 days of receiving your order.
2️⃣ Approval Process – Once your return request is approved, we will guide you on how to send the item back.
3️⃣ Refund Process – After receiving and inspecting the item, we will initiate the refund within 3-5 business days via your original payment method.
Exchange Policy
If you wish to exchange an item for a different design or color, please follow the same return process and mention the exchange request.
Non-Returnable Items
✖️ Items on sale or clearance are non-refundable.
✖️ Custom or personalized items cannot be returned.
For any further queries, feel free to contact our support team. We are here to help!
📞 Customer Support: 0310-7811871
🌐 Website: https://shopsilently.com/
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